EVDee wrote:...Sounds like a call to Kia Corporate is required because the dealership is either clueless or malicious..
I doubt it's malicious. More likely they have never done this before and are mere following their service guidelines.
The first thing they are told to do is update the software. That is what they do.
They are not told what the software update does, nor its side-effects.
The BMS update is actually a cold weather fix for the charge timer.
They will believe it must be a fix for car showing low range.
The BMS update will reset the deterioration counters to zero.
The car computer now believes there is no deterioration.
The mechanic can now show you that the car is fixed.
Given that you do know that this commonly happens, I suggest that you try to help them understand.
Calling them clueless or malicious isn't going to help.
The codes for using Torque Pro can be found by clicking the link in the website icon under my user name on the left.